nscglobal Achieves Cisco Customer Satisfaction Excellence
August 2008
Yaseen Khan, CEO of nscglobal comments, “Our business model is to provide a select group of world-class organizations with the communications integration agility they need, backed-up by an outstanding customer experience. We are honored that our customers have given us such a high ranking on service and satisfaction. Cisco's standard for satisfaction is the highest in the industry and we are proud to have achieved that.”
Customer excellence is the highest priority for nscglobal and a key driver for future growth success. The Customer Satisfaction Excellence award enables customers, partners, and Cisco sales teams to identify nscglobal as one of the top performing partners in delivering solutions that build customer satisfaction. The award recognises those partners who can strengthen customer loyalty and enable customer success by understanding the customer’s needs, tackling the problem, and taking action quickly.
Cisco's Channel Customer Satisfaction Excellence assessment is based upon the customer satisfaction results captured in the Cisco Partner Access Online tool. Cisco acknowledges Certified Partners that have the highest customer satisfaction within each geographic region. Customer Satisfaction Excellence is a core value that both nscglobal and Cisco share. Khan concludes, “The Customer Satisfaction Excellence achievement lends credibility to our dedication and commitment to customer excellence.”
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